The benefits of the connected car are many and varied. For consumers, it offers enhanced opportunities for infotainment, communication, productivity, route guidance and convenience. For well-organised service providers, it can be a promising revenue stream and a major data source for customer satisfaction insights.
But how to collect customer insights in a way that is convenient for both you and your customers?
Elektrobit developed an automated service providing real-time feedback from spoken input by the driver. Watch the webinar session with EB Senior Software Engineer Ajay Rammohan and experience how the connected car can become a direct feedback channel between consumers and vehicle manufacturers – from customer input via speech to visualized feedback in your CRM.